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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Xiaoyan Gao

Xiaoyan Gao

November 14, 2024

5  out of  5
rating by Xiaoyan Gao
"Great customer service!"
We responded:
"Thank you Xiaoyan for your 5-star review! Really appreciate you being a valued customer. Cheers!"
Profile photo of Qianna Liu

Qianna Liu

October 31, 2024

5  out of  5
rating by Qianna Liu
"每次都会及时回复我的疑问,处理问题也很有耐心,感谢你们~"
We responded:
"Qianna你好, 非常感謝你的五星好評! 你的肯定是我們前進的動力! 再次多謝你選擇我們保險辦公室爲你服務! "
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Mehmet Ilhan

October 27, 2024

5  out of  5
rating by Mehmet Ilhan
"You gave me great information in our meeting at your office on Friday. I want to get State Farm insurance now. I will come to your office again on Monday. Thank you for everything, Chi Jiang."
We responded:
"Hi Mehmet, thank you so much for your 5-star review and sharing of your experience! It was nice meeting you on Friday! Look forward to meeting with you today! Cheers!"
Profile photo of Tianpei Gu

Tianpei Gu

October 22, 2024

5  out of  5
rating by Tianpei Gu
"Chi is a great agent, super supportive and guide me through the policy selection. He replied very fast and answered all the questions I have. It was a great experience working with him."
We responded:
"Thank you so much Tianpei for your 5-star review! Really appreciate you sharing of your experience working with us and being a valued customer! Cheers!"
Profile photo of Weitong

Weitong

October 21, 2024

5  out of  5
rating by Weitong
"Chi is a great agent with professional skills and timely response. He helps me a lot when getting the auto insurance, highly recommended"
We responded:
"Thank you Weitong for your 5 star rating! Really appreciate you sharing of your experience and being a valued customer and your trust with us for your auto insurance policy. Cheers!"
Profile photo of K Krishnan

K Krishnan

October 15, 2024

5  out of  5
rating by K Krishnan
"Responsive in getting quotes, and with policies."
We responded:
"Thank you Keshav for your 5-star review! Really appreciate you sharing of your experience with our office and being a valued customer! Cheers!"
Profile photo of Dakai Kang

Dakai Kang

October 14, 2024

5  out of  5
rating by Dakai Kang
"Chi Jiang is very nice, helpful, patient and professional!"
We responded:
"Thank you Dakai for your 5-star review! Really appreciate you sharing of your thoughts with us and being a valued customer! Cheers!"
Profile photo of Paul Cervantes

Paul Cervantes

October 12, 2024

1  out of  5
rating by Paul Cervantes
"I have had state farm my whole life, first on my parents policy then when I became an adult I used the same Agent. I have NEVER had an issue with my agent or state farm. THIS AGENT FAILED TO SEND A CRASH REPORT TO DMV WHEN I WAS SIDE SWIPED ON MY Harley LAST MARCH. I AM 53 NEVER RESTRICTED/SUSPENDED LICENSE. HIS LACK OF ATTENTION TO DETAIL AND DUE DILIGENCE DURING THAT PROCESS; NOW I HAVE TO FILE AN SR22 TO DMV AND MY PREMIUMS HAVE GONE UP! * NO FAULT OF MINE! ** I AM PENALIZED DUE TO HIS LACK OF FOLLOW THROUGH! *** I WOULD NOT RECOMMEND THIS AGENT FOR ANY INSURANCE NEEDS. **** I RESTRICTED MYSELF TO MY HOUSE LAST WEEKEND BECAUSE I WASN'T SURE IF MY VEHICLES HAD ACTIVE INSURANCE!(PAID MONTHLY!) I HAVE TO FILE A SR22 TO DMV! AND MY PREMIUM HAS GONE UP DUE TO THIS AGENT/OFFICE NOT FOLLOWING THROUGH. "WOULDN'T RECOMMEND" UNLESS YOU WANT TO FEEL UNSURE ABOUT YOUR INSURANCE COVERAGES. *****This agent and his office have left me with a suspended license for a year and a half!! I did not know my license was suspended AND I work for the Govt. ***** DO NOT USE THIS AGENT IR HIS OFFICE/UNDERWRITERS!!!! ** I HAVE A NEW AGENT NOW AND THEY ARE HELPING ME FIX THE BLUNDER THAT THE OLD STATE FARM AGENT OUT ME IN!!! **** AND BECAUSE IF THIS AGENTS LACK IF FOLLOW THROUGH ****** MY PREMIUM HAS GONE UP BECAUSE OF HIM AND HIS OFFICE FAILING TO HAVE DUE DILIGENCE WITH MY INSURANCE NEEDS... DO NOT USE THIS AGENT/HE DOES NOT HAVE YOUR BEST INTEREST IN MIND!!! ***** It has taken me 3 visits to the DMV asking questions to find out what this agent failed to file with them after my accident. ****** I FILED THE SR1(Sept 10 24)verified DMV received it one of my in person visits. ****** I STILL NEEDED A LETTER FROM MY AGENT VERIFYING POLICY WAS IN EFFECT DURING THE TIME OF THE ACCIDENT. ****** WITH THE AGENTS SIGNATURE! NEW AGENT TOOK CARE OF THE LETTER SAME DAY I SPOKE WITH THE NEW OFFICE! EASY FOR YOU TO APOLOGIZE FOR YOUR BLUNDER WHEN I COULD HAVE GONE TO JAIL, HAD MY VEHICLE IMPOUNDED AND MY PREMIUM GOES UP AT 53 YEARS OF AGE WITH NO MOVING VIOLATIONS."
We responded:
"Dear Paul, Thank you for taking the time to share your feedback regarding your experience with our agent. We value your loyalty as a long-standing customer, and I apologize for the issues you encountered. I understand your frustration with the failure to send a crash report to the DMV after your motorcycle accident last March. Upon checking your account, it does note that DMV had reached out to you regarding the SR1 in May of 2023 but apparently they do not have the report which caused the suspension of your Driver’s License. I apologize for the inconvenience of having to file an SR22 with the DMV and the resulting increase in your premiums. This SR22 is being required due to the DMV's requirement to life the suspension of your Driver’s License. Again, I apologize for the inconvenience and frustration caused. Your feedback is invaluable to us, and we will use it to improve our processes and prevent similar issues from occurring in the future. Please feel free to reach out to me directly so that we can discuss your specific case in more detail. Thank you for your understanding and for bringing these matters to our attention. Sincerely, Chi "
Profile photo of Yifan Xu

Yifan Xu

October 1, 2024

5  out of  5
rating by Yifan Xu
"Best agent I have ever had. Quickest response. Honestest advise. Strongest support when things happen. Highly recommend."
We responded:
"Thank you Yifan for your 5-star review and sharing of your experiences with us! Your feedback is greatly appreciated! Cheers!"
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妞妞

September 30, 2024

5  out of  5
rating by 妞妞
"CHI JIANG很棒!强烈推荐!"
We responded:
"非常感謝您的五星好評!您的肯定是我們持續提供優質服務的動力!感恩!"
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Lyndise Albino

September 23, 2024

5  out of  5
rating by Lyndise Albino
"My favorite agent hands down! Fast, reliable, so very optimistic and wonderful ! 10 stars thank you !!"
We responded:
"Thank you so much Lyndise for your 5 Star review and sharing of your experiences with us. Really appreciate you being a value customer! Cheers!"
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Harmander Sihra

September 18, 2024

5  out of  5
rating by Harmander Sihra
"I had to prepare an affidavit of motorcycle theft after my bike was stolen. Chi wasn’t my State Farm agent but he was still very helpful. He printed out the documents and walked me through how to fill them out. Really great service"
We responded:
"Hi Harmander Thank you so much for your 5-star review and sharing of your experience with us. Cheers!"
Profile photo of Lia Cicuto

Lia Cicuto

September 10, 2024

5  out of  5
rating by Lia Cicuto
"Chi has been a great partner over these past years with home, car and other types of insurance needs. He is kind, nice and well informed. I feel very fortunate that he is my agent. Lia"
We responded:
"Hi Lia. Thank you so so much for your 5-star review and kind words. I really appreciate you taking the time writing this review and it means a lot to us. Thank you again and cheers!"
Profile photo of Vijay Naroth

Vijay Naroth

September 10, 2024

5  out of  5
rating by Vijay Naroth
"I have been using Chi Jiang's insurance service for more than 6 years and have been very happy with his expertise and help. When I have a question he always responds right away and resolves my question. I highly recommend Chi and if you need insurance with great service he is the person to go to."
We responded:
"Hi Vijay. Thank you so much for your 5 star review and sharing of your experience with us! Your words mean a lot to us and make us thrive! Really appreciate you being a valued customer! Cheers!"
Profile photo of Sam Li

Sam Li

August 26, 2024

5  out of  5
rating by Sam Li
"Jason 工作很好很认真,非常尽责"
We responded:
"Hi Sam thank you for leaving us a 5-star review and sharing your thoughts with us. We appreciate you being a valued customer! 多谢Sam哥的五星好评!! 你的肯定是我们持续进步的最佳动力! 感恩!"
Profile photo of ding li

ding li

August 26, 2024

5  out of  5
rating by ding li
"one of the best insurance agent I know, always on point when I have questions or need help, he is great~"
We responded:
"Thank you Ding for your 5-star review and sharing your experience with us. Your feedback means a lot to us and we appreciate your support and being a valued customer! Cheers!"
Profile photo of Islam Derhalli

Islam Derhalli

August 26, 2024

5  out of  5
rating by Islam Derhalli
"I got transferred to Chi after my agent retired. Today, I met him to discuss my insurance plans. I was impressed by his character and willingness to explain each item in my policies. We spent an hour discussing my options, and I left happy. Highly recommended."
We responded:
"Thank you Islam for your 5-star rating and sharing your experience with us! It was an hour well spent. Looking forwards to providing you with a service you deserve! Cheers!"
Profile photo of Yuan-Ting Hsieh

Yuan-Ting Hsieh

July 2, 2024

5  out of  5
rating by Yuan-Ting Hsieh
"Good comm. Easy to work with"
We responded:
"Thank you Yuan-Ting for your 5-star review and sharing of your experience with us. Really appreciate you being a valued customer. Cheers!!"
Profile photo of Yinzhao Huang

Yinzhao Huang

June 25, 2024

5  out of  5
rating by Yinzhao Huang
"Got helped for my vehicle glass repair. Very professional and seamless service!"
We responded:
"Thank you Yinzhao for the 5-star review and sharing of your experience with us! Cheers!"
Profile photo of Danny Wong

Danny Wong

June 18, 2024

5  out of  5
rating by Danny Wong
"My wife and I have a good experience with Chi. He is helpful and passionate to help us when we need help. Highly recommend him."
We responded:
"Thank you Danny for the 5-star review! Really appreciate you sharing your experience with us and being a valued customer! Cheers!!"
Profile photo of Qi Zeng

Qi Zeng

May 29, 2024

5  out of  5
rating by Qi Zeng
"I was introduced to Chi by a friend, and I am so grateful for the recommendation. Chi is incredibly professional and always responds quickly. He can communicate in Chinese via WeChat, which is extremely convenient. Chi helped me with the insurance for my new car and also assisted in submitting an application to lower my renewal term premium. I highly appreciate his excellent service and support. Highly recommend!"
We responded:
"Hi Qi. Thank you so much for your 5-star review and sharing of your experiences with us! Really appreciate you being a valued customer! "
Profile photo of Jonathan Shen

Jonathan Shen

May 28, 2024

5  out of  5
rating by Jonathan Shen
"Amazing agent that can help with both Chinese and English speaker"
We responded:
"Thank you Jonathan for your 5-star review! Really appreciate you sharing of your experience and being a valued customer! Cheers!"
Profile photo of AJ Jillson

AJ Jillson

May 3, 2024

5  out of  5
rating by AJ Jillson
"Never had to actually file a claim but has been great to work with. Whenever I needed a quote on a potential car purchase, it was always quick."
We responded:
"Thank you AJ for your 5-star review! Really appreciate you being a valued customer! Cheers!"
Profile photo of Jie Zhou

Jie Zhou

April 8, 2024

5  out of  5
rating by Jie Zhou
"For the past two years, I’ve had the pleasure of having Chi as my insurance agent. His exceptional professionalism and kindness stand out. He meticulously explains policy details, ensuring I fully understand my coverage. Chi’s support was invaluable during my car accidents, keeping me updated every step of the way. I wholeheartedly endorse Chi for anyone seeking dependable rental or auto insurance. A heartfelt thanks to you, Chi!"
We responded:
"Thank you Jie for your 5-star review! Really appreciate you sharing of your experience and thought with us and being a valued customer! Cheers! "
Profile photo of Sisi Zheng

Sisi Zheng

April 2, 2024

5  out of  5
rating by Sisi Zheng
"The experience was very pleasant."
We responded:
"Thank you Sisi for your 5-star review and sharing of your experience with us. Appreciate you being a valued customer! Cheers! "