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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

emma wu

November 15, 2023

5  out of  5 rating by emma wu
"Chi jiang always being p patient when I asking questions. Quick respond. Highly recommend!!!"

Evan Gao

October 23, 2023

5  out of  5 rating by Evan Gao
"Chi has been very responsive to all my questions and requests. I highly recommend Chi's services to others."

mike louie

October 23, 2023

5  out of  5 rating by mike louie
"I have nothing but good things to say. Chi has been very responsive with all correspondence and has been very knowledgeable with my atypical situation. Highly recommended."

kikyo zhu

October 12, 2023

5  out of  5 rating by kikyo zhu
"They were very patient and nice. Asked a lot of companies that don't accept new guests. But they can help you out."

zhiyuan cai

October 11, 2023

5  out of  5 rating by zhiyuan cai

Jason J

October 4, 2023

5  out of  5 rating by Jason J
"Chi has been my agent for a couple of months now since my old agent retired. He is incredibly knowledgeable and helped reviewing my policies and made changes tailored to my needs. And when I had a car breakdown due to muddy road during a roadtrip over the Labor Day weekend, he actually went above and beyond his duty as an insurance agent and helped setting up a tow when no one answered my call. Highly recommend Chi and his office for their exceptional service! Five stars!"


September 16, 2023

5  out of  5 rating by will
"Professional, responsible and efficient! 十分推薦"


September 13, 2023

5  out of  5 rating by 乔Joe
"服务周到,总能想到客人的前面 ,态度和蔼"

Jack H.

September 9, 2023

5  out of  5 rating by Jack H.
"I've had the pleasure of working with Chi's as my insurance agent, and I can't say enough about the outstanding service and expertise they provided. He impressed me with his dedication to ensuring I had the right coverage at the most competitive rates. He conducted a comprehensive review of my existing policies and identified areas where I could make improvements. As a result, I not only had better coverage but also saved money on my premiums. I highly recommend Chi to anyone seeking top-notch insurance services!"

Pu Yi

September 8, 2023

5  out of  5 rating by Pu Yi
"Reliable and rapid response to any need - once I was in DMV and found I had given the agent a wrong VIN (so the VIN on my insurance card was not correct). The DMV officer asked me to get a corrected insurance card in 10 minutes or I had to cancel the appointment and reschedule. Mr Jiang replied rapidly and got everything done in 5 minutes so I didn’t have to go through the painful appointment process once again."

lingyue chu

September 7, 2023

5  out of  5 rating by lingyue chu
"靠谱!best agent"

Yuang Dai

August 25, 2023

5  out of  5 rating by Yuang Dai
"Chi Jiang is super nice. He always has prompt and clear answers to my questions and is super helpful regarding my insurance plans. Highly recommended!"

zhao kaiting

August 21, 2023

5  out of  5 rating by zhao kaiting
"Very Helpful Agent. Super friendly and responsive. Chi has taken care of the renter's and auto insurance with highly professional skills."


August 21, 2023

5  out of  5 rating by 王小磊
"承诺保障 优质服务 态度和蔼 真诚守信 感谢江迟先生"

Gautam Sarna

August 16, 2023

5  out of  5 rating by Gautam Sarna
"Chi did an excellent job of walking us through the different insurance options/recommendations."

Amy Su

August 8, 2023

5  out of  5 rating by Amy Su
"Excellent service. I never filed a claim, but with respect to responsiveness which is important like canceling, updating. You could always get that done instantly. Good consultation as well when choosing the right amount"

Jinda Han

August 1, 2023

5  out of  5 rating by Jinda Han
"For the past two years, I have been Chi's customer, and I must say that he is an incredibly professional and friendly agent. His extensive knowledge spans various kinds of questions, making him a highly reliable source of information. Whenever I have sought assistance or advice, Chi has consistently provided exceptional service, which has made my experience as his customer truly enjoyable and satisfactory. His approachability and expertise have been instrumental in resolving any queries I've had, instilling a sense of trust and confidence in his abilities. Without a doubt, Chi has been an invaluable resource, and I look forward to continuing our professional relationship for years to come."


July 26, 2023

5  out of  5 rating by SHAOGUANG LIU
"Very nice"

Rushan Gao

July 26, 2023

5  out of  5 rating by Rushan Gao

Joe Crenshaw

June 29, 2023

5  out of  5 rating by Joe Crenshaw
"Chi and his team are wonderful resources to have as a customer of State Farm. He has always been incredibly responsive and thorough when answering my questions. He is honest and fair. Glad I have State Farm, Chi and, his team on my side."

Kim Ha

June 28, 2023

5  out of  5 rating by Kim Ha
"Chi and his team are absolutely fantastic to work with! He was very kind in explaining a lot of my policies and going into detail of the what and the why. He's super responsive and responsible and I always feel like I'm in good hands whenever I talk with Chi. If I don't know something, Chi will definitely know or he'll find a way to help me out, one way or another. I definitely recommend Chi as your agent! He'll look out for you! :D"

Fu Mao

May 24, 2023

5  out of  5 rating by Fu Mao
"Believe or not! It is the best insurance agency. I am a full time uber driver, and as know State Farm is the only one offer TNC endorsement for gig driver, definitely worth to give it a try."

Dan Liu

May 17, 2023

5  out of  5 rating by Dan Liu
"Plenty parking spots around the office. They replied so fast every time you have questions. I can’t believe that! My god!!! Best post sale customer service. No matter what happened, they have the knowledge you need."

南港與信義據點 蘇鴻洲 志工

May 5, 2023

5  out of  5 rating by 南港與信義據點 蘇鴻洲 志工

Yukang Xu

May 3, 2023

1  out of  5 rating by Yukang Xu
"Someone hit my bumper. The other party was clearly at-fault. Unfortunately, I only held some circumstantial evidence. I decided to reach out to my agent for advice. Sunny (agent’s name) picked up my call and promised to call me back as discussing with her manager, but never does. (I waited a week) The other driver’s insurance asked to speak to State Farm if proceeding with arbitration, so I called again. Sunny answered my call, but kept blaming me for not being able to provide direct evidence, even though their own claim team concluded that the other party was at-fault. She is not willing to take any actions without footages, and insisted my indirect evidence is useless. (I had the text message from the other driver asking me to get a cost estimate on my damage, why would he ask if not at-fault?). I don’t feel I was trust and supported throughout the process. I negotiated with Tesla insurance from end to end as State Farm refused to do so. I frankly don’t think the service I got is worth ~150 per month."